The Cottage Stillroom's policy on the privacy of our
customers is that it is to be regarded as highly as our own. We do not share your
information with anyone outside our own business. We do not sell, lend, or give away
lists, or in any other way disseminate information about our customers to anyone.
Exceptions to this may be made at your request. For instance, if a Wholesale customer
of ours requests that we provide information to a supplier in order to get N-30 credit
status with that company, we will be happy to provide the supplier company with the
necessary information to accomplish that end. But we will not even do that without your
express permission to do so.
Our shopping cart (CoolCart) is set up with VeriSign as the gateway, and VeriSign is
one of the most trusted companies in e-business. Which is precisely why we chose them.
The private information you provide in any order you place through our shopping cart is treated with the utmost care.
Credit card numbers which we have in writing are protected and guarded carefully.
They do not even go out in the trash without being carefully shredded first. We keep
in our own computers a database of customers, and others who have expressed an interest
in our candles. We do not share that information with anyone else.
We will, from time to time, send e-mails to individuals or companies we have had
dealings with, providing information on specials, seasonal items, or just as a reminder;
but we do not 'spam' anyone. We personally find 'spamming' an intrusive and objectionable
practice. Our company's policy reflects our own feelings.
If you ever feel our company has done something which is invasive or infringes your
personal (or company) privacy in any way, please notify us. We would like to respond
immediately in order to resolve that situation to your complete satisfaction.